KiwiCommerce understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
This Policy applies to our use of any and all data collected by us in relation to your use of our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
This Policy applies to our use of any and all data collected by us in relation to your use of our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
1. Definitions and Interpretation
Account: means an account required to access and/or use certain areas and features of Our Site.
Cookie: means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below. Our Site: means this website and all its subdomains: kiwicommerce.co.uk
UK and EU Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015. We/Us/Our: means KiwiCommerce Ltd, a company registered in England and Wales, company number 11385266, registered office: 143 Wilmslow Road, Handforth, Wilmslow, Cheshire, SK9 3HX, United Kingdom.
Cookie: means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below. Our Site: means this website and all its subdomains: kiwicommerce.co.uk
UK and EU Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015. We/Us/Our: means KiwiCommerce Ltd, a company registered in England and Wales, company number 11385266, registered office: 143 Wilmslow Road, Handforth, Wilmslow, Cheshire, SK9 3HX, United Kingdom.
2. Information About Us
Our Site is owned and operated by KiwiCommerce Ltd, a company registered in England and Wales, company number 11385266, registered office: 143 Wilmslow Road, Handforth, Wilmslow, Cheshire, SK9 3HX, United Kingdom.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to or from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
4. What Data Do We Collect?
Some data will be collected automatically by Our Site (for further details, please see section 12 on Our use of Cookies), other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up to receive our newsletter, downloading content, signing up for an event, or applying for a job vacancy. Depending upon your use of Our Site, we may collect some or all of the following data:
4.1 Communication Data – includes any communication that you send voluntarily to us through contact forms, surveys, email, social media, or other channels. We process this data for the purposes of communicating with you, keeping records, and managing legal claims.
4.2 User Data – includes information about how you use our website, post content, and interact with our services. We process this data to operate and secure our website, ensure relevant content, and maintain backups.
4.3 Technical Data – includes IP address, login data, browser details, device type, page visits, navigation paths, time zone settings, and other related technology information. The source of this data is from our analytics tracking system.
4.4 Marketing Data – includes your preferences in receiving marketing from us and our partners, and your communication preferences.
4.1 Communication Data – includes any communication that you send voluntarily to us through contact forms, surveys, email, social media, or other channels. We process this data for the purposes of communicating with you, keeping records, and managing legal claims.
4.2 User Data – includes information about how you use our website, post content, and interact with our services. We process this data to operate and secure our website, ensure relevant content, and maintain backups.
4.3 Technical Data – includes IP address, login data, browser details, device type, page visits, navigation paths, time zone settings, and other related technology information. The source of this data is from our analytics tracking system.
4.4 Marketing Data – includes your preferences in receiving marketing from us and our partners, and your communication preferences.
5. How Do We Use Your Data?
We use your data under the EU General Data Protection Regulation (GDPR) to:
- Manage your account and access to Our Site
- Personalise your experience
- Supply content and information to you
- Respond to communications
- Send newsletters and updates (you can opt out at any time)
- Conduct market research
- Analyse usage to improve our services
6. How and Where Do We Store Your Data?
We store your data securely and only for as long as necessary for the purposes stated above. Data may be transferred outside the European Economic Area, but only with safeguards to ensure GDPR compliance.
7. Do We Share Your Data?
We may share your data with:
HubSpot CRM – First Name, Surname, Company name, Email, Telephone
Team Work – First Name, Surname, Company name, Email, Telephone Apollo – First Name, Surname, Company name, Email, Telephone
We may also share anonymised usage statistics or share data if required by law.
- Wholly owned subsidiaries of KiwiCommerce Ltd
- Third-party service providers (e.g., payment processors, marketing platforms, CRM systems) such as:
HubSpot CRM – First Name, Surname, Company name, Email, Telephone
Team Work – First Name, Surname, Company name, Email, Telephone Apollo – First Name, Surname, Company name, Email, Telephone
We may also share anonymised usage statistics or share data if required by law.
8. What Happens If Our Business Changes Hands?
If our business is sold or transferred, your data may be transferred to the new owner under the same privacy terms. You will be informed in advance and given a choice to delete your data.
9. How Can You Control Your Data?
9.1 When you submit information via Our Site, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data (including the ability to opt out of receiving emails from us, which you may do by unsubscribing using the links provided in our emails or by emailing us to let us know your preferences).
9.2 You may also wish to sign up to one or more of the preference services operating in your country. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
9.2 You may also wish to sign up to one or more of the preference services operating in your country. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
10. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it
10.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site, you may be required to submit or allow for the collection of certain data.
10.2 You may restrict your Internet browser’s use of Cookies. For more information, see section 12 and our Cookie Policy.
10.3 You may withdraw your consent for Us to use your personal data as set out in section 5 at any time by contacting Us using the details set out in section 14, and We will delete your data from Our systems. However, you acknowledge this may limit our ability to provide the best possible products and services to you.
10.2 You may restrict your Internet browser’s use of Cookies. For more information, see section 12 and our Cookie Policy.
10.3 You may withdraw your consent for Us to use your personal data as set out in section 5 at any time by contacting Us using the details set out in section 14, and We will delete your data from Our systems. However, you acknowledge this may limit our ability to provide the best possible products and services to you.
11. How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact us for more details at [email protected] or using the contact details below in section 14.
12. What Cookies Do We Use and What For?
We use first-party and third-party cookies for functionality, analytics, and advertising purposes (e.g., Facebook, Google Ads, Google Analytics, Ruler Analytics). You can disable cookies in your browser settings.
13. Summary of Your Rights under GDPR
Under the GDPR, you have:
13.1 the right to request access to, deletion of or correction of, your personal data held by Us;
13.2 the right to complain to a supervisory authority;
13.3 Be informed of what data processing is taking place;
13.4 the right to restrict processing;
13.5 the right to data portability;
13.6 object to the processing of your personal data;
13.7 rights with respect to automated decision-making and profiling. To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out in section 14 below.
14. Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact us:
Call Us: 0800 246 5332
Email: [email protected]
KiwiCommerce Ltd 143 Wilmslow Road Handforth, Wilmslow Cheshire SK9 3HX United Kingdom
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).
Email: [email protected]
KiwiCommerce Ltd 143 Wilmslow Road Handforth, Wilmslow Cheshire SK9 3HX United Kingdom
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).
15. Changes to Our Privacy Policy
This Policy was last updated on 02.09.2025. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.