Turning Discovery into Direction
From this phase, you’ll gain a clear, practical plan to move forward with confidence and purpose. You’ll know exactly how to improve your digital presence, enhance user experience, and align technology with your business goals.
Redefining efficiency and experience across commerce, content, marketing, and data.
We help businesses unlock their full potential in operations, marketing, and sales. Our approach focuses on smarter demand forecasting, personalised product discovery, adaptive pricing, and enhanced customer interactions. The result? Higher margins, reduced waste, and faster conversions without adding complexity to your operations.
From product descriptions to campaign copy, imagery, and localisation, we help scale content creation and distribution while keeping your brand voice consistent. Our solutions streamline production cycles, freeing creative teams to focus on strategy and impactful storytelling rather than volume.
We help brands understand and connect with their customers more effectively. By creating smarter segmentation, lead scoring, and continuous campaign optimisation, we help improve engagement, conversion rates, and overall marketing effectiveness across all channels.
We turn raw data into clear, actionable insights. From unifying and cleaning data to building predictive analytics and visual dashboards, our strategies help brands make informed decisions, personalise experiences in real time, and achieve measurable business outcomes.
We keep our approach collaborative, transparent, and focused on outcomes:
Through workshops and research, we learn about your business goals, audience, competitors, and challenges. This helps us build a strong foundation and ensures we’re aligned with your vision from the start.
We conduct a website audit, review your platforms, and map existing customer journeys to identify gaps and opportunities. By doing so, we uncover what’s working, what’s not, and where the biggest gains can be made.
Our experts create a digital strategy, recommending the right technology, UX improvements, and conversion optimisation tactics. The strategy provides a clear direction, so every decision supports your long-term business growth.
We develop customer journey maps, wireframes, and prototypes to validate ideas before moving into development. This ensures designs are practical, user-friendly, and ready to deliver real results.
We provide a full project roadmap with timelines, milestones, investment, and resources, giving you complete clarity. You’ll know exactly what to expect at each stage, with no hidden surprises.
Every successful eCommerce project begins with clarity. Our Consulting & Discovery process uncovers opportunities, defines challenges, and builds a roadmap for growth.
With discovery, your investment works smarter and delivers long-term results.
Let's Get StartedWe help fashion and apparel businesses create engaging online experiences that connect with their audience.
We design digital solutions that make health and wellness services accessible to customers.
Our platforms help food and beverage businesses reach a wider audience and expand their online presence.
We create intuitive and visually appealing experiences for home and living brands.
We develop digital solutions that effectively showcase automotive and accessory businesses.
Our services help electronics and gadget businesses present their offerings clearly and attractively.
We deliver digital experiences that empower retail and manufacturing businesses to connect with customers and grow.
150% increase in revenue for UK’s leading suppliers of healthcare and janitorial consumables and equipment.
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The Consulting & Discovery service at KiwiCommerce is designed to help online stores identify opportunities, overcome challenges, and build a clear strategy for growth. We align business goals with UX design, technical expertise, and strategic planning to create a roadmap that maximises sales and long-term success.
Any eCommerce business, from startups to established brands, that wants is looking to improve sales, improve efficiency, and Increase customer experience.
Brands struggle with platform management, multi-channel engagement, scalability, and meeting evolving customer expectations. , ensuring data security, maintaining website performance, and standing out in an increasingly competitive market.
It covers strategy & planning, solution design, UX consulting, and project planning to create a tailored roadmap.
The timeline depends on the complexity of the project. The process is designed to be thorough, ensuring every aspect of your business goals and technical requirements is addressed before moving forward.
