Category: Marketing

The Smart Way to Grow Your Online Store Organically

In today’s ultra-competitive eCommerce landscape, simply listing your products online isn’t enough. If your products aren’t ranking well on Google, you’re missing out on a huge share of potential traffic — and revenue.

At Kiwi Commerce, we specialise in helping brands grow their online visibility through intelligent, data-led SEO strategies. Whether you’re launching a new store or trying to boost sales for an established catalogue, this guide covers everything you need to know about SEO for eCommerce — and how to get your products ranking higher on Google.

Why SEO Matters in E-Commerce

Paid advertising is powerful — but it’s not sustainable alone. Organic search remains one of the highest-converting traffic channels for eCommerce. A strong SEO foundation ensures your products are discoverable by people who are actively searching for them, with the intent to buy.

Benefits of effective SEO for eCommerce:

• Increased visibility and consistent traffic
  
• Higher quality, purchase-ready visitors
  
• Reduced reliance on paid ads
  
• Better overall site performance and user experience
  

1. Start with Keyword Intent, Not Just Volume

It’s tempting to go after high-volume keywords, but for product SEO, intent is more important. Focus on what people are really looking for — and where they are in the buying journey.

Examples:

• “Black leather Chelsea boots UK” → Transactional, high intent
  
• “Best walking shoes for flat feet” → Informational, mid-funnel
  
• “Where to buy women’s trail shoes” → Navigational, decision-stage
  

Top tip: Use tools like Google Search Console, Ahrefs or Ubersuggest to identify long-tail, purchase-driven search terms your audience is actually using.

2. Optimise Product Pages for Search and Conversion

Each product page is a chance to rank and convert. Avoid using boilerplate content or manufacturer descriptions.

Key areas to optimise:

• Page titles: Include brand, product type, key features (e.g. “Men’s Waterproof Hiking Jacket – Lightweight & Breathable”)
  
• Meta descriptions: Sell the value, include a CTA
  
• H1 and subheadings: Use clear, keyword-rich headings
  
• Alt tags: Describe product images for SEO and accessibility
  
• Internal linking: Link to relevant categories, related products, or guides
  

Don’t forget to write unique product descriptions that highlight benefits, specs, and use cases. Add social proof (e.g. reviews, ratings) and FAQs to increase time on page and trust.

3. Use Structured Data (Schema Markup)

Adding product schema markup helps Google better understand your pages and display rich results, such as prices, availability, and reviews, directly in the search listings.

Benefits:

• Boosts click-through rates
  
• Helps you appear in product carousels
  
• Increases visibility on Google Shopping tabs
  

At Kiwi Commerce, we implement structured data for our clients using best-practice JSON-LD to ensure accuracy and scalability.

4. Category Pages = SEO Goldmines

Category (or collection) pages often drive more traffic than individual products, when optimised well.

What to include:

• A well-written intro paragraph above the product grid (with relevant keywords)
  
• Filters and facets that are crawlable (avoid JavaScript-only filtering)
  
• Internal links to top products and related categories
  
• Canonical tags to prevent duplicate content issues from sorting/filtering
  

Bonus tip: Add buyer guides or “best of” lists linked to category pages to build topical authority.

5. Technical SEO: Speed, Mobile, and Indexing

If your site’s slow or difficult to use, it won’t rank — no matter how good your content is.

Core areas to optimise:

• Page load speed: Compress images, use lazy loading, and leverage CDN
  
• Mobile experience: Ensure responsive design and clear CTAs
  
• Crawlability: Use clean URLS, avoid duplicate content, and fix broken links
  
• Indexing: Submit XML sitemaps and monitor Google Search Console regularly
  

At Kiwi Commerce, we conduct in-depth technical audits to ensure your eCommerce site is built on solid SEO foundations.

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6. Don’t Ignore Blog Content

Blog content may seem secondary in eCommerce, but it’s an SEO powerhouse.

Content ideas:

• Product comparison posts (e.g. “Leather vs Faux Leather: Which is Best for Winter Boots?”)
  
• Style or buying guides (e.g. “How to Choose the Right Gym Trainers for Your Workout”)
  
• Answer search queries (e.g. “Are Waterproof Jackets Waterproof?”)
  

Strategy: Use blogs to internally link to category and product pages. This improves authority, user flow, and indexing.

7. Backlink Building for Online Stores

While backlinks are important for all websites, eCommerce brands need tailored strategies.

Effective link-building tactics:

• Collaborate with bloggers or influencers for product reviews
  
• Publish original data, sustainability efforts, or trend forecasts
  
• Reclaim mentions and broken links
  
• Get listed in shopping directories or industry roundups
  

We focus on building natural, brand-relevant links that increase your domain authority without risking penalties.

Final Thoughts from Kiwi Commerce

Ranking your products on Google isn’t about shortcuts — it’s about building a long-term strategy that puts your customers first. That means understanding what they’re searching for, creating content that matches that intent, and giving them a seamless experience from search to checkout.

At Kiwi Commerce, we help ambitious brands turn organic traffic into measurable growth. From technical SEO audits to content strategy and performance monitoring, we’re your partner in scalable eCommerce success.

Want your products to rank higher — and sell more?

Let’s talk.
We’ll show you how to optimise your store for better rankings, more traffic, and higher conversions.
👉 Contact the team at Kiwi Commerce

Inclusive design isn’t optional — it’s essential

In today’s digitally driven world, your website frequently serves as the initial—and sometimes sole—interaction between your brand and potential customers. But here’s the question: Is your website truly accessible to everyone?

For millions of users — including those with visual, auditory, cognitive, or motor disabilities — navigating an inaccessible website can be frustrating, or even impossible. And as a business, whether you’re in eCommerce or offer professional services, that’s not just a missed opportunity — it’s a barrier to growth.

At Kiwi Commerce, we help businesses create websites that are not only visually appealing and high-performing, but also inclusive. In this beginner’s guide, we’ll explain what web accessibility is, why it matters, and how to start making your site more accessible today.

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What is Web Accessibility?

Web accessibility refers to creating and building websites, tools, and technologies in a way that ensures individuals with disabilities can access and use them without difficulty.

This includes ensuring that all users can:

• Perceive content (e.g. text, images, video)
  
• Understand the structure and flow of information
  
• Navigate the site easily and intuitively
  
• Interact with elements like forms, buttons, and menus
  

Accessibility also benefits:

• Older users with age-related impairments
  
• Mobile users with limited screen size or connectivity
  
• People in temporary situations (e.g. broken arm, noisy environment)
  

In short: accessible websites work better for everyone.

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Is Web Accessibility a Legal Requirement

Under the Equality Act 2010, UK businesses must ensure that digital content is not discriminatory or exclusionary. This includes:

• Making “reasonable adjustments” to accommodate users with disabilities
  
• Ensuring websites and digital services are accessible to the widest possible audience
  

While there’s no specific “web accessibility law” in the UK, non-compliance can lead to legal action, reputational damage, and lost customers.

Public sector websites are already required to meet the WCAG 2.1 AA standard (Web Content Accessibility Guidelines) — and the private sector is quickly expected to follow.

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Why Web Accessibility Matters for Your Business

Beyond legal compliance, accessibility is simply good business sense. Here’s why:

1. Reach a Bigger Audience

An estimated 1 in 5 people in the UK has a long-term illness, impairment, or disability. That’s millions of potential customers who may struggle to use a website that isn’t accessible.

2. Improve SEO

Google values accessible sites. Many accessibility best practices — like proper heading structure, alt text, and clear navigation — also support better SEO performance.

3. Enhance User Experience

Accessible sites tend to be more intuitive, faster, and easier to use for all users — improving your bounce rate, session duration, and conversions.

4. Build Brand Trust & Reputation

Showing that your business cares about inclusivity enhances your brand image and builds trust — particularly among younger, socially conscious audiences.

5. Future-Proof Your Digital Presence

Accessibility is becoming the standard, not the exception. Future-proofing your site now helps you stay ahead of regulations and competitor expectations.

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Who Benefits from an Accessible Website?

It’s not just users with permanent disabilities. Accessibility also benefits:

Group	Benefit
People with low vision	Screen reader support, high contrast modes
People with dyslexia	Clear typography, simplified layouts
Motor impairments	Keyboard-friendly navigation, larger buttons
Colour blindness	No reliance on colour alone to convey info
Ageing users	Larger text, voice search, simplified flows
Mobile users	Responsive design, adaptable layouts

By building accessibility into your site, you’re designing for real people in real-life situations.

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Accessibility Best Practices: Getting Started

Here’s how to begin improving accessibility on your website:

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1. Use Semantic HTML Structure

A properly structured site makes it easier for screen readers and assistive technologies to interpret content.

• Use <h1> for main headings, <h2> for subheadings, and so on
  
• Label navigation menus, forms, and buttons clearly
  
• Avoid skipping heading levels (e.g. jumping from H2 to H4)
  

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2. Add Descriptive Alt Text to Images

Images should include alt attributes that describe their purpose or content.

✅ Alt: “Woman using a laptop in a coffee shop”
❌ Alt: “Image123.jpg”

This helps visually impaired users and improves SEO.

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3. Ensure Keyboard Navigation

Many users can’t use a mouse. Your site must be fully usable via keyboard:

• Tab through links and form fields
  
• Highlight active elements
  
• Allow users to navigate menus and pop-ups
  

4. Use High Contrast & Readable Fonts

Ensure there is enough contrast between text and background colours. Avoid:

• Light grey text on white
  
• Tiny font sizes (stick to 16px+)
  
• Overly decorative or narrow fonts
  

Tools like WebAIM Contrast Checker can help you test your palette.

5. Provide Transcripts & Captions

If your site features video or audio:

• Add closed captions
  
• Provide transcripts for podcasts or interviews
  
• Use descriptive video titles and summaries
  

This makes content accessible to users with hearing impairments — and also boosts content visibility.

6. Avoid Flashing or Auto-Playing Content

Flashing animations or videos can trigger seizures in some users. Always:

• Avoid rapid blinking/flashing
  
• Allow users to pause, stop or mute auto-playing media
  
• Provide controls for motion effects
  

7. Test Your Site with Real Users

Automated tools are helpful, but real feedback from users with accessibility needs is vital. Conduct usability testing with people who use screen readers, voice control, or keyboard navigation.

Recommended Accessibility Tools

• WAVE by WebAIM – Accessibility evaluation tool
  
• axe DevTools – Browser extension for finding accessibility issues
  
• NVDA / VoiceOver – Screen reader testing tools
  
• Lighthouse (Chrome DevTools) – Overall site performance and accessibility testing
  

Kiwi Commerce: Making Accessibility Simple for Businesses

We help UK businesses make their websites inclusive, compliant, and high-performing — whether you run an online store, provide services, or operate a public-facing platform.

With UX-first design, accessible coding practices, and ongoing audits, Kiwi Commerce ensures your site meets both legal standards and real user needs.

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Final Thoughts

Accessibility isn’t just about compliance — it’s about inclusion, usability, and good digital citizenship. A more accessible site means a better experience for everyone — and better outcomes for your business.

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🚀 Ready to create an accessible, inclusive website?

Let Kiwi Commerce help you assess, optimise, or redesign your site with accessibility in mind.
👉 Get in touch with our team — we’re here to help you build digital experiences that work for everyone.

Your step-by-step guide to building a powerful, connected e-commerce experience in 2025

In the fast-evolving world of e-commerce, your website can’t operate in isolation. From marketing to inventory management, from payments to fulfilment, your online store needs to connect with the tools that power growth, automation, and insight.

But integrating these tools isn’t just about ticking boxes. Done right, it creates a streamlined, scalable ecosystem that improves customer experience, boosts sales, and lightens your team’s workload.

At Kiwi Commerce, we help businesses design smart, scalable e-commerce ecosystems — especially for platforms like Magento 2, Shopify, and WooCommerce. In this guide, we’ll take you through how and what to integrate into your website in 2025 — with actionable advice for both product-based businesses and service-led brands.

📌 What Does Integration Really Mean?

Website integration is the process of connecting your website to third-party tools and services, allowing them to share and act on data in real-time. Think of your site as the core engine of your business — integrations are the turbochargers.

With effective integration, you can:

• Sync orders and inventory across platforms
  
• Automate marketing messages based on behaviour
  
• Personalise user journeys dynamically
  
• Streamline reporting and financials
  
• Deliver consistent, cross-channel customer experiences
  

Without it? You’re likely wasting hours on manual tasks, dealing with data errors, and losing customers to clunky, fragmented journeys.

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🔧 Categories of Must-Have E-Commerce Integrations

Let’s explore the most valuable tool types to integrate, and how they apply across e-commerce and service sectors.

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1. 🛍️ E-Commerce Platforms

If you’re still using a brochure-style site or a basic CMS, it’s time to switch to a fully integrated e-commerce platform.

Top platforms to integrate:

• Magento 2 (great for customisation, scaling & B2B/B2C hybrids)
  
• Shopify (excellent for simplicity and speed)
  
• WooCommerce (perfect for WordPress-based stores)
  

These platforms provide APIs and app ecosystems for seamless integration with payments, shipping, CRM, and more.

🔹 Service business tip: Even if you don’t sell physical products, platforms like WooCommerce can be used for selling subscriptions, digital products, online bookings, or service packages.

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2. 💳 Payment Gateways

Secure, fast, and flexible checkout is a non-negotiable.

Tools to integrate:

• Stripe – Fully customisable and supports recurring payments
  
• PayPal – Universally trusted
  
• Apple Pay / Google Pay – Speed and convenience on mobile
  
• Klarna, Clearpay, Laybuy – Buy Now, Pay Later (BNPL) options to increase AOV
  
• Square or GoCardless – For offline + online service payments
  

📈 Did you know? BNPL integration can increase checkout conversions by up to 30%, especially in fashion and lifestyle eCommerce.

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3. 📦 Inventory & Order Management

If you’re selling across multiple channels (e.g. your site, Amazon, in-store), keeping stock aligned is critical.

Popular integration tools:

• Linnworks – Centralised order & inventory system for multi-channel
  
• TradeGecko (QuickBooks Commerce) – Wholesale & inventory platform
  
• Cin7 – Suited for larger product catalogues & B2B
  
• Unleashed – Advanced stock tracking for manufacturers or B2B sellers
  

Automating stock updates means:

• No overselling
  
• Better customer trust
  
• Real-time insights into performance
  

🔹 Service business tip: Manage digital licences, event ticketing, or appointment slots using scheduling/inventory tools like Calendly or Book Like A Boss, integrated into your site.

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4. 📬 Email & Marketing Automation

Your marketing should be working while you sleep. Integration lets your site trigger tailored communications at the right time.

Powerful platforms to consider:

• Klaviyo – Best for product-based personalisation in eCommerce
  
• Mailchimp – Easy to use for general email campaigns
  
• ActiveCampaign – Strong automation + CRM combo
  
• Omnisend – All-in-one tool for eCommerce email + SMS
  
• HubSpot – Perfect for service providers needing lead scoring, CRM, and automation
  

Key automations to set up:

• Abandoned cart recovery
  
• Post-purchase follow-ups
  
• Loyalty/rewards nudges
  
• Re-engagement for inactive customers
  
• Personalised upsell flows
  

🔍 Make sure your product catalogue syncs directly with your email platform to enable dynamic content and smart segmentation.

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5. 📈 Analytics & Behavioural Data

Good decisions come from great data. Your integrations here should focus on both what people are doing and why.

Tools to integrate:

• Google Analytics 4 (GA4) – Track events, user flows, and conversions
  
• Hotjar or Microsoft Clarity – Understand user behaviour with heatmaps
  
• Google Tag Manager – Manage all your marketing tags in one place
  
• Looker Studio – Build custom dashboards from multiple data sources
  

🧠 Want even smarter data? Integrate with a Customer Data Platform (CDP) like Segment to unify data across channels and devices.

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6. 🎯 Product Discovery & Personalisation

Make it easier for customers to find exactly what they want — fast.

Top integrations:

• Algolia – Advanced search with real-time indexing
  
• Searchspring – Dynamic product recommendations
  
• Nosto – Behaviour-based personalisation
  
• Recom.ai – AI-powered upsell & cross-sell tools
  

🔍 These tools use machine learning to:

• Recommend products based on past browsing
  
• Show “trending” or “most viewed” items
  
• Tailor on-site banners and CTAs per visitor
  

🎯 Result: Increased conversion rates and longer session times.

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7. 🚚 Shipping, Fulfilment & Returns

A great delivery experience builds loyalty and repeat business.

Integrate with:

• Royal Mail, DPD, DHL, or Evri – for automatic label creation
  
• ShipStation – Multi-carrier shipping solution with tracking
  
• Click & Drop – Royal Mail’s fast dispatch tool
  
• Loop or Returnly – Simplify the returns process
  

🛒 Pro tip: Show real-time delivery dates and stock availability on product pages to improve purchase intent.

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8. 📊 Accounting, Tax & Invoicing

Avoid end-of-month chaos by connecting your site to your finance software.

Useful integrations:

• Xero, QuickBooks, or FreeAgent – For expense tracking and auto-reconciliation
  
• Avalara or TaxJar – Automatically apply the correct tax rates (especially helpful for global eCommerce)
  
• Sage – For UK-based, VAT-compliant accounting
  

📎 Don’t forget to generate branded invoices and receipts directly from your site — helpful for both B2B clients and consumers.

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9. 🔐 Security, Compliance & Customer Data

Make sure your integrations follow data protection regulations like GDPR.

Important tools:

• ReCAPTCHA – Stop bots on forms and checkouts
  
• Cookiebot – Manage cookie consent dynamically
  
• OneTrust – Enterprise-grade GDPR compliance solution
  
• Tidio – Live chat + chatbot that’s GDPR-friendly
  

💡 Tip: All integrated tools must comply with GDPR if you’re storing or processing personal data from EU/UK users.

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🧠 How to Integrate: Step-by-Step

1. Audit your current setup – What tools are you using? What’s missing? What’s clunky or manual?
   
2. Map your customer journey – Where can automation or data help improve experience and results?
   
3. Choose tools with native integrations or open APIs – This ensures smoother setup and lower maintenance.
   
4. Connect and configure properly – Sync databases, set automation rules, test everything.
   
5. Test across use cases – Purchase flow, returns, CRM handover, reporting dashboards.
   
6. Maintain and optimise – Tools evolve. Revisit your stack every 6–12 months for upgrades or better fits.
   

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💼 How Kiwi Commerce Can Help

Whether you’re launching a new eCommerce website or evolving an existing one, our team at Kiwi Commerce helps you:

✅ Audit your current systems and integrations
✅ Recommend the best tools for your needs and goals
✅ Seamlessly integrate tools with your Magento, Shopify, or WooCommerce site
✅ Set up automations, data syncing, and performance tracking
✅ Deliver a customer experience that’s fast, personalised, and profitable

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Final Thoughts

Your website is only as powerful as the systems behind it. In 2025, integrating your site with the right e-commerce tools isn’t a technical luxury — it’s a strategic necessity.

From checkout to customer loyalty, smart integrations streamline operations, boost revenue, and deliver a superior user experience.

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🚀 Ready to integrate your website with tools that grow your business?

Let Kiwi Commerce design a seamless, high-performance, fully integrated digital ecosystem tailored to your needs.
👉 Contact us now — and let’s build a smarter eCommerce engine, together.

As the digital landscape continues to evolve, brands must stay ahead of the curve with innovative strategies that set them apart from the competition. One of the most exciting advancements in marketing and design today is Generative AI Imagery. This transformative technology empowers businesses to create unique, high-quality visuals through artificial intelligence, opening up new creative possibilities that can elevate your brand.

At Kiwi Commerce, we’re passionate about helping businesses embrace cutting-edge tools like generative AI to enhance their digital marketing efforts. In this blog, we’ll explore what generative AI imagery is, how it works, and how it can boost your brand’s visibility and engagement.

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What Is Generative AI Imagery?

Generative AI imagery involves the use of artificial intelligence algorithms to create original images, graphics, and designs. Instead of relying on traditional image creation methods, such as hiring photographers or designers, generative AI uses machine learning models to produce visuals based on specific prompts or datasets.

The AI learns from large volumes of existing visual data and can generate completely new images that align with your brand’s aesthetic, concept, or campaign needs. With tools like Generative Adversarial Networks (GANs), AI can create hyper-realistic, abstract, or stylised visuals, offering endless creative opportunities for brands.

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How Does Generative AI Imagery Work?

Generative AI works by training a model on vast datasets of existing images. It then learns to replicate patterns, styles, and features within those images. AI models such as GANs can create entirely new imagery based on prompts, recognising what works in visual compositions, and incorporating artistic elements that align with specific themes.

Key methods used in AI imagery include:

• Text-to-Image Generation: AI can generate visuals directly from text prompts. For example, entering “sunset over the mountains” would prompt the AI to generate a fitting image based on that description.
• Style Transfer: AI can take an existing image and apply a different artistic style, such as turning a photo into an impressionist painting or a vintage look.
• Deep Learning: Using neural networks, AI can produce detailed, lifelike visuals that appear to be drawn from real-world experiences.

This combination of technologies makes generative AI imagery a powerful tool for brands to quickly and cost-effectively create unique content.

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How Can Generative AI Imagery Benefit Your Brand?

Generative AI imagery isn’t just about creating pretty pictures—it’s a strategic tool that can significantly enhance your branding efforts. Here’s how AI-generated imagery can give your brand a boost:

1. Unique, Tailored Visuals

With generative AI, you can produce bespoke images that perfectly reflect your brand’s identity. Unlike stock photos that might be used by multiple brands, AI-generated imagery ensures that your visuals are completely unique, original, and on-brand. Whether you’re creating images for social media, website banners, or marketing campaigns, AI offers a personalised approach to visuals.

At Kiwi Commerce, we help businesses craft visuals that are distinctive and aligned with their brand vision, making them stand out in a crowded marketplace.

2. Cost-Efficient Content Creation

Traditional content creation methods, such as hiring photographers or commissioning custom artwork, can be expensive and time-consuming. Generative AI provides a more affordable alternative. With AI, you can produce high-quality images on-demand without the need for external resources, saving both time and money.

Whether you need a consistent flow of images or one-off designs, generative AI offers a scalable solution that fits your budget.

3. Faster Content Production

In today’s fast-paced world, speed is crucial. Generative AI can generate high-quality visuals in a matter of minutes, compared to traditional methods, which can take days or weeks. This quick turnaround allows your marketing team to respond rapidly to trends, launch campaigns without delay, and maintain a consistent presence across multiple channels.

Having access to fast, AI-generated visuals means you can keep your content pipeline full, ensuring your brand stays relevant and active in your audience’s mind.

4. Personalisation at Scale

AI allows you to create personalised visuals for specific customer segments. By analysing user data, AI can generate images that cater to the preferences of different audience groups. Whether you’re designing email headers for different demographics or social media ads targeted at specific regions, AI makes it easier to tailor your visuals at scale, helping you connect with each customer on a deeper level.

At Kiwi Commerce, we use AI to enhance brand engagement through targeted visual content that speaks directly to your audience’s interests.

5. Visual Consistency Across Channels

Maintaining a consistent visual identity is key to building a recognisable brand. Generative AI ensures that your imagery adheres to your brand’s style guide, helping you maintain a cohesive look and feel across all your content. From website elements to promotional graphics, AI can ensure that your visuals are consistent and reinforce your brand’s messaging at every touchpoint.

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Practical Applications of Generative AI in Branding

The possibilities for Generative AI Imagery are vast. Here are a few ways you can integrate it into your brand strategy:

• Social Media Posts: Create custom images for your social media campaigns to enhance engagement and improve brand visibility.
• E-commerce Product Visuals: Generate unique product images, variations, or lifestyle shots for your online store without the need for costly photo shoots.
• Website Design: Use AI-generated backgrounds, illustrations, or icons to make your website more visually appealing and dynamic.
• Email Campaigns: Create eye-catching visuals for email marketing campaigns, helping you boost open rates and conversions.

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How Kiwi Commerce Can Help You Integrate Generative AI Imagery

At Kiwi Commerce, we specialise in helping brands unlock the potential of Generative AI Imagery. Whether you’re looking to enhance your marketing efforts with unique visuals or streamline your content creation process, we’re here to support you.

Our team works closely with your business to understand your objectives, then integrates generative AI into your branding strategy to deliver impactful, tailored visuals that resonate with your audience.

How is Voice Search Transforming Online Shopping?

Online shopping is evolving rapidly, and voice search is at the forefront of this transformation. Thanks to advances in technology, shoppers can now use their voices to search for and purchase products, making the process faster and more convenient. For online businesses, embracing voice search is no longer optional—it’s essential to stay competitive.

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Why is Voice Search Crucial for Online Stores?

Voice search is gaining popularity for several reasons:

• Convenience: Search without lifting a finger—ideal for multitasking.
• Speed: Results are delivered instantly, far quicker than typing.
• Accuracy: Modern voice technology understands natural speech, ensuring precise results.

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How Voice Search is Redefining Online Retail

Voice search is enhancing online shopping experiences in several ways:

1. Easier Product Searches

Instead of typing keywords, shoppers can simply say what they need. For example:
“Show me red trainers in size 8” delivers exactly what they’re looking for—quickly and effortlessly.

2. Voice-Activated Purchases

Devices like Alexa or Google Assistant allow customers to place orders using just their voice. This seamless and hassle-free process fosters loyalty and repeat purchases.

3. Enhanced Customer Support

Voice-powered chatbots provide 24/7 support by answering questions, tracking orders, and resolving issues. This instant assistance ensures happier customers.

4. Personalised Recommendations

Voice assistants can suggest products based on past purchases, creating a tailored and enjoyable shopping experience.

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The Benefits of Voice Search in E-Commerce

Better Shopping Experiences

Voice search simplifies the process of finding products, making it more intuitive for customers.

Increased Sales

Fast and accurate results encourage shoppers to complete purchases.

Stronger Customer Connections

Voice assistants create a more interactive and engaging shopping journey.

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What’s Next for Voice Search?

Voice search is still evolving, and its potential continues to grow. Here’s what the future holds:

• Voice-Based Marketing: Businesses will use voice data to deliver personalised, targeted advertisements.
• Support for Multiple Languages: Voice search will expand to accommodate diverse audiences worldwide.
• Smarter Shopping with AI: The combination of voice technology and AI will provide highly personalised and intuitive shopping experiences.

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Conclusion: Embrace the Future with Kiwi Commerce

Voice search is revolutionising online shopping, offering faster, easier, and more engaging experiences. For businesses, adopting this technology isn’t just about staying relevant—it’s about leading the way in a competitive e-commerce landscape.

At Kiwi Commerce, we specialise in helping businesses harness innovative technologies like voice search to create exceptional shopping experiences. Stay ahead of the curve and delight your customers by embracing voice search today. The future of e-commerce is here—let Kiwi Commerce help you make the most of it.

How to start selling online

There has never been a better time to start selling things online; whether it’s as a sideline while you’re furloughed, as a second income to earn money from a hobby or to actually move your physical business into a more profitable and accessible space.

According to the Office of National Statistics, roughly 93% of UK internet users are expected to shop online by 2021, and with the current pandemic it’s sensible to expect these figures to increase.

So, what does this mean for those businesses who aren’t online? Well, to put it bluntly, you’ll only be reaching less than 7% of the potential audience with your high street shop or market stall.

There are, of course, options to sell online through eBay, Amazon, Etsy and other similar marketplaces, and while these are quick and help you reach a much wider audience, the cut they take of your profits can really make this a sour pill to swallow, plus the effort you put into these marketplace shops never really does much for your own brand and online presence.

If you already have a business on the local high street but no online shop, are thinking of starting your own business to sell items you manufacture or can source, or are already using a marketplace that takes a big cut of your profits, we’d always recommend starting your own eCommerce website where your efforts all go into building your brand and boosting your profits. Plus, you have control over the look, feel, experience and overall success of your business.

Starting an online shop

Depending on the size of your business, there are multiple options for starting your own online shop. For those who aren’t currently online, selling products online may seem daunting, however the basics of normal retail selling can be applied to your online shop, with the added elements of distribution and virtual stock control etc.

Most eCommerce platforms offer staggered versions of their online store, often based on the number of products you sell, the frequency of transactions and the specialist elements you want to include, for example sales and marketing tools, however for most small businesses the initial level is more than enough to get you started, with options to upgrade version as your business grows.

Our preferred platform for small businesses to start their online journey with is Shopify, with WooCommerce (the WordPress eCommerce add-on) coming in a close second. Shopify basic is the first level of Shopify store and is a free eCommerce platform that is customisable and easy to use. As with all online stores, ensuring the site is actually set up correctly and includes the elements you need when taking your shop online or starting your first online shop is always strongly recommended (you wouldn’t build a house if the foundations weren’t strong), however this doesn’t need to cost the earth. Many developers will charge for unnecessary items such as bespoke design and coding, but at the initial stage of starting your online store there is a huge library of free template designs and styles which you can choose from and the platform is designed to already have all the basic elements you need to get started. You can then upgrade to bespoke coding and designs as you see fit over time.

Start your own eCommerce website

Here at KiwiCommece, we understand that starting an online business is daunting. We’ve worked with hundreds of businesses over the past 10 years who have been in the same position you are, and over time we’ve helped them grow their businesses and progress their eCommerce websites to newer and more advanced versions of Shopify, WooCommerce and Magento (our three top eCommerce platforms).

In order to start your own eCommerce website you will need:

• A list of all products, their images and descriptions
• To choose a design (a huge library of free templates/styles are available)
• To decide how you will ship your products (suggestions can be provided)
• To decide who will process your online payments (suggestions can be provided)
• Any content you want to add to your about us, contact us, delivery/returns page and legal/T&C’s pages (standard text can be provided for these if required)

Given the current climate, we’ve decided to help small businesses get online with a special offer of just £499 to set up their first eCommerce website that can be ready to go online in just 3 days! 

For more information and to take your business into the future, click here!